Payments
Accepted payment methods
We offer the following payment methods in the agnès b. online shop for your convenience:
CREDIT CARD.
We accept Mastercard, Visa and American Express. Just select Credit card during checkout.
Credit Cards are not charged until order items are shipped.
PAYPAL.
PayPal allows you to pay easily and securely. You will be forwarded to PayPal during the ordering process. If you are already registered with PayPal, you can log in there and pay via your PayPal account.
For PayPal payments, your account is debited directly when you place your order. For further information about PayPal or to create a PayPal account, please visit paypal.com.
APPLE PAY.
Apple Pay lets you make secure purchases on the web using your Apple devices. You can expect to see this charge reflected on your account within 48 hours of your order being dispatched
GOOGLE PAY.
Google Pay lets you make secure purchases on the web using your google account. You can expect to see this charge reflected on your account within 48 hours of your order being dispatched
Upon successful payment, you will receive a confirmation email with your order details. Please keep this for your records.
Currency. - All transactions are processed in Euro (EUR - €) on the www.agnesb.com/en-eu. Please note that if you are making a purchase from outside the Eurozone, your bank may charge you a conversion fee.
If the transaction is not approved, your order will be canceled.
If your payment method was declined, you may have entered your information incorrectly or there may be other issues with the card like a passed expiration date or insufficient funds. Please try a new payment method and contact your financial institution for more information if you continue to experience difficulties with your payment.
Please note that online purchases are not eligible for tax refunds, regardless of whether they are delivered to your home or picked up in-store, even if you hold a passport issued outside the European Union.
Thank you for your understanding.
Payment security
We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol known as Secure Socket layer (SSL) and other reasonable measures to protect your information from unauthorized use or disclosure.
Sale taxes
We are required to collect sales tax in all states as required. The tax rate applied to your order will generally be the combined state and local rate for the address to which your order is shipped. We are required to collect tax on shipping charges when applicable.
Please refer to the Terms & Conditions for more informations
Gift cards
We regret to inform you that, at this time, agnès b. does not offer gift cards. However, we invite you to explore our curated selection of products online and in-store to find the perfect gift for your loved ones.
Thank you for your understanding. Should you have any questions or need assistance, please don't hesitate to reach out to us.